2026 Consumer Texting Behavior Report: SMS Has Won. Now 89% of Consumers Expect Every Message to Earn Its Place.

SAN FRANCISCO, April 14, 2026 /PRNewswire/ -- EZ Texting, the SMS marketing platform trusted by over 230,000 businesses, today released its 2026 Consumer Texting Behavior Report, the fifth annual ...

Solutions by Text Embeds FinText Platform into Salesforce Marketing Cloud to Enable Compliant, Mobile Communications with Consumers

Solutions by Text (SBT) today announced the integration of its FinText(TM) platform and compliant-first messaging capabilities with Salesforce Marketing Cloud (SFMC). This integration allows ...
Pensacola News Journal

Rocket CRM Introduces Missed Call Text Back Feature to Support Automated Customer Communication

Rocket CRM has announced the introduction of its Missed Call Text Back feature, designed to assist organizations in maintaining consistent communication with individuals who attempt to reach them by ...
Omaha.com

To connect with customers, businesses shift to texting

NEW YORK (AP) — Clients can text their lawyers to double-check court hearing times. Potential customers can text a dog breeder to find out the due date of the next litter. More and more, people who ...
Retail TouchPoints

Solution Spotlight: Medallia Mines Customer Feedback With Text Analytics

Medallia’s Text Analytics Solution enables organizations to gather insight from consumers by mining unstructured, text-based feedback from surveys. Launched in November 2010, Medallia’s Text Analytics ...