PHILADELPHIA -- From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade. Now, research finds another ...

You walk into a store expecting a quick scan-and-go, but machines are closed or limited and lines snake toward staffed registers. That sudden shift disrupts plans and adds minutes to a trip you ...

Across the United States, the debate over self-checkout has grown louder as stores rethink how automation fits into everyday shopping. Some states are quietly removing self-checkout stations after ...

Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

Imagine an invention that is worse at what it does than humans, threatens jobs and increases the potential for crime. You might think it would go nowhere fast. In fact, the supermarket self-checkout ...

S.237, filed by state Sen. Paul Feeney, D-Foxborough, would limit grocery stores to eight self-service checkout stations. It would also require stores with self-checkout stations to have a minimum of ...