Uncle Giuseppe's in New Jersey hooks me back for its tremendous comfort food; NPS, on the other hand, is too much comfort for CX leaders.

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

With a world-class Net Promoter Score (NPS) of 86, RDA Digital sets a new benchmark for disciplined digital and AI-enabled ...

While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...

In 1386 providers, better teamwork related to higher patient Net Promoter Score (NPS), and the relationship between provider experience and NPS was mediated by teamwork. Objectives: We previously ...

Customers rate WFG 4.9 stars as Direct Operations sustain a world-class 94 NPS, powered by people, process, and ...

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...

Tufin, the leader in network security posture management, today shared its outstanding 2025 results - and detailed how the company is seeing increased demand from customers and prospects for its ...

SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced a world-class global Net Promoter Score (NPS) of +71 for the second half of 2025, an increase from its ...