Add Yahoo as a preferred source to see more of our stories on Google. Will Hotel Check-Ins Soon Be a Thing of the Past? It already feels like a bit of a nostalgic moment to check into a hotel and the ...

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. By Seth Kugel Last September, my husband and I ...

If you've ever arrived at a hotel early and been told your room isn't ready, you're experiencing a well-established hospitality routine. These afternoon check-in timings aren't random at all. They are ...

The world’s biggest hotel chain, Marriott International, teamed up with China’s Alibaba Group to make check-ins easier and faster with the help of facial recognition technology. Rather than relying on ...

Radisson Hotels & Resorts today announced that it has launched “Express Yourself,” the hotel industry’s first, new generation online check-in process that is now available at all its hotels and ...