Today, consumers rely on mobile and online transactions to manage their bank accounts, sign up for mortgages and pay bills. This convenience has a dark side: fraud and phishing are on the rise. But ...

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WASHINGTON — U.S. financial regulators are calling on banks to strengthen their authentication processes to better protect customer accounts and information systems. The Federal Financial Institutions ...

SAN JOSE, Calif.--(BUSINESS WIRE)--ThreatMetrix ®, The Digital Identity Company ®, today announced an expansion of its ongoing relationship with Visa, under which Visa will make ThreatMetrix ...

ClickFox today released its latest Customer Experience Analytics Insights report, revealing that 10 percent of all customers who call into an automated phone system will be transferred to an agent ...

LONDON--(BUSINESS WIRE)--Shufti, a global, award-winning, identity verification provider, announced the release of its innovative Fast ID authentication and portable identity solution. The solution ...

“Banks Heap Suits on Target Over Breach,” read a recent headline of a Wall Street Journal story. By that time, seven financial institutions had already filed class action suits against the retailing ...

Identify verification and fraud prevention company Authenticate.com today announced the launch of its Identity Verification Infrastructure as a Service that integrates photo identification and ...

In today's digital age, businesses still often rely heavily on phone calls as a means of customer communication. However, with the rise of phone scams and robocalls, it can be difficult for consumers ...

Account takeovers can cost both companies and customers money. How can companies verify user identities without causing CX pain points? According to Javelin Research’s annual report, "Identity Fraud ...