Clearly Web 2.0 -- in the form of wikis, blogs, and other means of social networking -- is transforming the Internet into a truly interactive medium. What's unclear is how Web 2.0 -- with its ability ...

The acronym CRM, which stands for customer relationship management, is tossed around liberally, but it isn’t widely understood in a comprehensive way. CRM is often viewed primarily as data and ...

Customer relationship management (CRM) software is a critical tool for driving sales and interacting with potential or current customers. The best CRMs help you organize and store all of the data that ...

Opinions expressed by Entrepreneur contributors are their own. In 2018, my company, Miller Heiman Group, did something crazy: After years of relying on multiple customer relationship management ...

Overview of how we calculate our star ratings based on our in-house algorithm that brings our readers objective, informative reviews and guides. At TechRepublic, we uphold the standard of fair and ...

Brooke Campbell loves to talk about both tech and business, so she made it a full-time job and works as a digital content manager for custom software development firm Entrance Consulting. When not ...

For most of my professional life, before I became an analyst, I was a sales rep, and my forte was software. Back in the mini-computer era, nothing was easier, and then harder, than selling software.

With nearly two decades of retail and project management experience, Brett Day can simplify traditional and Agile project management philosophies and methodologies and explain the features of project ...

We think Bitrix 24 is the best CRM for analytics, earning a 4.4 star rating from our research team. Our research shows that Bitrix offers numerous reports and dashboards that can help visualize KPIs ...

Opinions expressed by Entrepreneur contributors are their own. Sales of software solutions are booming, and nowhere is that clearer than in the world of customer relationship management (CRM). Once ...