Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

If you live with someone other than an identical twin, you differ in genetics, metabolism, family histories, and life experiences, with likely different core vulnerabilities and coping habits. Your ...

Throughout our lives we will be presented with many difficult situations, ranging from someone being mean to us in school to possibly the loss of a job in adulthood. It seems like every day the world ...

Do you know the difference between passive, aggressive, and assertive behavior? Many of the questions and comments I receive from women are around understanding the difference between passive, ...

Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...

On Monday, I posed the question of which of the 15 "sub-scales" of emotional intelligence (aka EQ) were the most important to sales professionals. According to sales guru Rob Scher, the key scales are ...

One of my recent coaching clients, whom I’ll call Rodney, was senior director of sales for a medium-sized company. Rodney had a reputation of being a bully. He ordered people around, very rarely ...