The next time you ask a question to Amazon’s Alexa voice assistant, the answer might come from another Alexa user. Starting today, Amazon is publicly launching a program called Alexa Answers, which ...

It's an expansion of the mobile app's "Hear the Highlights" feature.

Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Amazon is challenging the momentous unionization victory at its Staten Island, N.Y. warehouse, arguing in a legal filing with the National Labor Relations Board (NLRB) Friday that union organizers ...

Amazon is testing an artificial intelligence tool that lets shoppers ask questions about a specific product. The feature could keep shoppers from scrolling through pages of reviews or reading through ...