As organizations increasingly rely on algorithms to rank candidates for jobs, university spots, and financial services, a new ...

In one episode of Black Mirror, the world runs on a rating system. Just like you and your Uber driver rate each other after a ride, every person in the episode’s fictional world scores each other on a ...

Inside a cavernous stone fortress in downtown Pittsburgh, attorney Robin Frank defends parents at one of their lowest points – when they risk losing their children. The job is never easy, but in the ...

Consumers are less forgiving of brand failures when algorithms are anthropomorphized, use machine learning, or are used for subjective or interactive tasks. Researchers from University of Texas-Austin ...